A Olisipo é a empresa responsável pela divulgação do portfólio formativo da SQS em Portugal. A SQS Portugal é ISTQB® Accredited Training Provider e ISTQB® Platinum Partner.
A SQS Academy faz a preparação e Certificação Oficial de profissionais em ISTQB (Certified Tester Foundation Level; Certified Tester Foundation Level – Agile Extension; Certified Tester Foundation Level Specialist – Automotive Software Tester; Certified Tester Advanced Level, Test Manager, Test Analyst, Technical Test Analyst, Security Tester, Tester Automation Engineer, oferta única em Portugal, reconhecida pela ISTQB – International Software Testing and Qualification Board e pela PSTQB – Associação Portuguesa de Testes de Software.
This is an introduction course to give attendees a level of knowledge and understanding about what Change Management is, including key concepts about its background, selected core principles, terms and some of the basic change models. It can be used as change management overview or as a stepping stone course on the learning path to become an accredited change management professional.
Senior business stakeholders
Change Agent Network
Anyone interested in acquiring an understanding of Change Management
On completion of this course, attendees will be able to:
Understand what change management is and how it can contribute towards improved business outcomes
Recall the principles for managing change using some of the change models and describe how they relate to organisational change management
Describe what the key roles are in a change initiatives and their place in the change lifecycle
Recall some methods to identify stakeholders and how this can be helpful in forming strategies to manage them
Describe what is involved in assessing an organisation’s readiness to change
Understand what is meant by resistence to change and recall some common types
Recognise the ingredients to create a change management plan
There are no real pre-requisites to this course but it is recommended that attendees have 2-5 years business experience.
1. Introduction to Change Management
Why change management is important
What is impacting the speed of change
Why change initiatives fail
2. Fundamentals of change and change management
Change Vs transition
The change curve
Types of change
3. Understanding who is involved
Change lifecycle and key roles
Stakeholders – identifying and managing them
Sponsor – what makes a good one
Line Managers – why they are so important
Change Agent Network – what is this
4. Practical change fundamentals
Key role of communications
Introduction to resistance
The Change Management Plan
De momento não temos datas disponíveis para este curso, entre em contacto para obter mais informações.